‘Having finished my A levels in 2010 and undecided on whether to commit to university, I decided to take a different path to my friends and apply to work in the mountains for a ski season. I had enjoyed family ski holidays in Austria and loved all things ski, so I was super excited to get the rep role and move abroad. What followed was a testing 6 months, a steep learning curve in delivering excellent customer service in the face of some challenging situations but a fantastic team morale, great new friends and
skiing most days of my working week. The novelty of dancing on tables in my ski boots every Wednesday never seemed to wear off – I was having too much fun to go home any time soon.
I had heard about our Thomson Lakes & Mountains programme in the summer and decided to give it a go. I knew the role would be similar, the scenery wasn’t going anywhere and there were new activities to try. Within a couple of weeks I’d been paragliding, wine tasting, border hopping to Switzerland, Germany and Italy on excursions, sunbathing by a mountain lake and met some lovely Lakes & Mountains customers. Think slightly older, taking life easy and wanting to know every recommendation you have on the local culture, walking and sightseeing. The lifestyle was lovely and I continued to enjoy the role.
Every week and every season thereafter was different. There was always new things to learn at work; new resorts to visit, new situations to deal with, new departments to find out about and new technology to work wit
h. As I built up experience overseas working for Crystal Ski and Thomson Lakes, more opportunities continued opening up to me. 6 years on and I’ve worked back to back seasons in Austria & Italy, have been promoted to Rep Supervisor, Resort Manager and I’m now in my third season working as an Area Manager in Austria. I’ve received a lot of support & coaching to succeed in all my roles, and now I really enjoy training and developing other members of my team to further their careers too.
What started as a 6 month jolly in the snow turned into an exciting year round career. People often ask which I prefer, summer or winter? It’s a tough call – both have huge pros.
Winter highlight: staying in a mountain refuge at 3480m above Cervinia, getting up for sun rise and skiing into Zermatt before first lifts even started.
Summer highlight: too many to mention. Beer festivals in Austria, speed boats, swimming and BBQs by lakes, river rafting, paddle boarding in Kitzbuhel and taking the train on my day off to visit European cities.
I would recommend hitting ‘apply’ to anyone for the experiences, skills & friends you’ll gain for life.’