Ricky Pitchford 

Holiday Planner, Surbiton, UK

When did you start working with Sunsail?

I have been a part of the Sunsail team since June 2014.

What does your average day look like?

On an average day (although no day is the same at Sunsail!), I follow up my emails with customers, answering any queries or requests, ensuring each and every customer receives great customer service. After that I log into my phone and begin the best part of my day – finding my customers exciting and unforgettable sailing holidays! No customer is the same and I love hearing about all their past sailing experiences, from snorkelling around exotic coral reefs in Belize to exploring ancient ruins in Greece.

What’s the best part of your job?

My favourite part of my job is planning holidays! I love travelling and have been lucky enough to visit many exciting places around the world, using this experience I can share my knowledge and recommendations to help plan the perfect holiday.

Where would you recommend a first-time sailor go?

The British Virgin Islands is a good shout for first timers, the protected Caribbean waters and consistent trade winds make it easy sailing and the line-of-sight sailing make island hopping a breeze! If you were looking for something a little closer to home, the southern Ionian offers calm waters, great weather and various flotilla routes to suit all levels of sailors.

Your favourite sailing area?

Croatia is a favourite of mine, more specifically our base in Dubrovnik. The staff there are brilliant and some of the friendliest you’ll meet! The island of Korčula is a must-see, a medieval walled city with lots of shops and restaurants. You can pay to climb the city’s bell tower which you should definitely do – the views are amazing! A hidden little gem in these waters is Kobas Bay; here you’ll find Luka’s Tavern, a restaurant offering traditional Croatian cuisine. There’s an excellent menu but I recommend asking Luka what fresh-out-the-sea surprises he has in store.