Take the first step on your career journey and join us as a Retail Apprentice. Once on board we will help you become a destination expert to recommend and sell holidays and ancillaries to a range of our customers. You will learn to put customers at the heart of our business and constantly ‘go the extra smile’ by creating unforgettable holidays that make us famous for service and create customers for life.
WHAT YOU WILL BE DOING:
As a Retail Apprentice you will learn to create unforgettable holidays for all of our customers with your personality, professionalism and personalised service. Over time, you will understand our customers and adapt your style using information provided to help you find ways to improve customer satisfaction and loyalty. Your growing knowledge will help us collaborate and answer questions for our international colleagues and customers. There will be modern technology to work with so you can discuss, recommend and sell suitable products and services, and promote and assist our customers to self-serve online.
You will inspire and respect your colleagues whilst sharing a great amount of fun. If things do not go quite right, you will grow in confidence to investigate and resolve every question or complaint straight away. You will start to enjoy change and challenges but regardless you will always ‘go the extra smile’. With our support your desire will lead you to achieve your qualification and importantly, your sales and service targets.
In addition your scope will steadily grow to include our range of Cruise, UK and other exciting holiday products and with these comes a varied administration role. Finally, you will be guided to handle multiple currencies and comply with the procedures, upkeep and responsibilities of operating your local shop.
Seasonal Jobs Abroad
Working with us in a seasonal job abroad and you’ll enter a world of opportunity that’s packed full of exciting new challenges and rewards. From traditional beach holidays to skiing or adventure travel – every single one of our customers is unique, which is why the travel experiences we offer are so different.
For you, this means limitless career possibilities all over the world. Not only will you get to work in exciting places, experience different cultures and mix with all kinds of people – you’ll also get all the support you need to grow, develop and become the best you can be, whether as a Kids Club Host, TUI Rep or Crystal Ski Chalet Host. And because many of the jobs abroad we offer are seasonal, you’ll also enjoy great flexibility. What’s more, because we’re such a big company, you can easily springboard into retail, airline and contact centre roles or transfer to a winter ski job from your summer season working abroad.
Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey, of development towards a more digital, connected and integrated future. But we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives.