I joined the Chamonix office transport team in November 2015 after a summer spent in a customer-facing role for our summer brand in Italy. I had graduated from university that summer, with a degree in French and Translation Studies, so it was a natural step to move to France to an office based role.
Our department ensures a swift transfer of customers between the airport to resort and back again at the end of the week, working with external suppliers and our colleagues in resort, as well as the airport teams and hotels.
Strong communication and quick decision-making skills are paramount to this job as naturally we encounter many obstacles during the transfer day from heavy traffic and snow to lost property and flight delays, among a few. In a nut shell, we pick-up a phone and make things happen and, although very challenging at times, it is a remarkably rewarding experience.