Meet Phil

Crystal Ski Holidays Customer Service Advisor

In a nutshell, what does your job involve?

To provide a pre-travel service ensuring our customers are all set before departure to have the best possible holiday

Tell us a little bit about your back ground? When did you start working for Crystal?

I joined Crystal Ski in Oct 2018. I have worked in Customer Service for forty years in a variety of businesses. The primary objective being to provide a seamless service & provide a solution to queries presented.

What do you enjoy most about working at Crystal Contact Centre?

The variety (no two customers or their issues are alike!) The people I work with are all customer focused & have provided me with no end of support, which is very appreciated & free fruit on Mondays!

Name 3 things in life that makes you smile?

  • Travelling/holidays

  • A good night out with friends

  • Comedy/comedians with a dry sense of humour