In a nutshell, what does your job involve?
To provide a pre-travel service ensuring our customers are all set before departure to have the best possible holiday
Tell us a little bit about your back ground? When did you start working for Crystal?
I joined Crystal Ski in Oct 2018. I have worked in Customer Service for forty years in a variety of businesses. The primary objective being to provide a seamless service & provide a solution to queries presented.
What do you enjoy most about working at Crystal Contact Centre?
The variety (no two customers or their issues are alike!) The people I work with are all customer focused & have provided me with no end of support, which is very appreciated & free fruit on Mondays!
Name 3 things in life that makes you smile?
A good night out with friends
Comedy/comedians with a dry sense of humour