Talent Pool FAQs
If you are successful at one of our assessment centres you will be placed into our Cabin Crew Talent Pool. Reaching this stage means your skills and behaviours have matched our selection criteria and you have shown real passion for the role of Cabin Crew – You are now only one step away from joining Team TUI.
You will remain in our Cabin Crew Talent Pool whilst we finalise our airport base requirements; our offers are made in line with business needs which means that some bases and candidates may receive offers before others. We’ll keep in touch when you reach this stage.
What Happens When I Am In The Talent Pool?
We want to be really open, honest and transparent about our offer process so please read all of the information provided below.
To operate as Cabin Crew, it is vital that you are able to obtain and produce specific documentation to satisfy the UK Civil Aviation Authority, the European Aviation Safety Agency and Local Airport Authorities.
If success and placed in our Talent Pool, you will receive an email from our referencing team who will explain the details of how you can provide us with your referencing information to cover a full five year period. You will be required to provide us and the team with your full support throughout this process until all of your references have been obtained.
When providing employment or academic references, it is essential that you provide details of the “authorised person” or “authorised department” (i.e. HR or Payroll), please ensure you check this directly with your referee prior to completing your referencing history.
Please Note: All employment and academic references must come from a business email address and not a personal email address.
If you require a reference from a company or employer that has gone in to administration or is no longer trading then you will need to contact the HMRC directly to obtain an accurate record of your employment history.
When completing your five year referencing history, it is absolutely essential that your employment start dates and employment end dates are correct. To ensure you provide the correct information we strongly recommend you contact HMRC directly to obtain an accurate record of your employment history. Providing incorrect dates and or reference details will cause delays to the reference process and could delay any formal offer of employment to you.
Please Note: All references must be verifiable.
During referencing, we will try to make contact with all of your referees. Please note, we usually reach out to current employers around 28 days prior to your start date with us. If you have been aksed to upload your referencing history to an online portal then please look out for a tick box on this subject. If the consent box is ticked then we may reach out to your current employer sooner so please make sure you read all information carefully.
We will also ask you to obtain a valid UK DBS Check Certificate, a valid EASA Medical Certificate and any Overseas Criminal Record Check (CRC) Certificates that you require.
We will advise you when to start obtaining your UK DBS Check Certificate and EASA Medical Certificate.*
*Applicants that have been overseas for six continuous months or more in the last five years will be required to obtain an Overseas Criminal Record Check (CRC) Certificate from each of the relevant countries.
Obtaining these can be a very lengthy process so we would advise you to start this process at the earliest opportunity; in some cases, this process can take up to six months for some countries.
Please do not wait for us to advise you on when to obtain Overseas Criminal Record Check (CRC) Certificates.
You must have the following in place before we are able to offer you a Cabin Crew contract:
A valid UK DBS Check Certificate (or a valid Garda Vetting Check Certificate if applying for Dublin)
A valid EASA Medical Certificate
Any Overseas Criminal Record Check (CRC) Certificates that you require
A fully completed and verified 5 year referencing history