Talent Pool FAQs

What Is A Talent Pool?

If you are successful at one of our assessment centres you will be placed into our Cabin Crew Talent Pool. Reaching this stage means your skills and behaviours have matched our selection criteria and you have shown real passion for the role of Cabin Crew – You are now only one step away from joining Team TUI.

You will remain in our Cabin Crew Talent Pool whilst we finalise our airport base requirements; our offers are made in line with business needs which means that some bases and candidates may receive offers before others. We’ll keep in touch when you reach this stage.

What Happens When I Am In The Talent Pool?

We want to be really open, honest and transparent about our offer process so please read all of the information provided below. 

Referencing Process:

To operate as Cabin Crew, it is vital that you are able to obtain and produce specific documentation to satisfy the UK Civil Aviation Authority, the European Aviation Safety Agency and Local Airport Authorities.

If successful and placed in our Talent Pool, we will send you details of our referencing provider and login details to their online portal where you will be required to upload references that cover a full five year period. You will be required to provide us and our referencing provider with your full support throughout this process until all of your references have been obtained.

When providing employment or academic references, it is essential that you provide details of the “authorised person” or “authorised department” (i.e. HR or Payroll), please ensure you check this directly with your referee prior to completing your referencing history.

Please Note: All employment and academic references must come from a business email address and not a personal email address.

If you require a reference from a company or employer that has gone in to administration or is no longer trading then you will need to contact the HMRC directly to obtain an accurate record of your employment history.

When completing your five year referencing history, it is absolutely essential that your employment start dates and employment end dates are correct. To ensure you provide the correct information we strongly recommend you contact HMRC  directly to obtain an accurate record of your employment history. Providing incorrect dates and or reference details will cause delays to the reference process and could delay any formal offer of employment to you.

Please Note: All references must be verifiable.

When we contact your referees, we will only contact you current employer approximately 28 days prior to you starting employment with us and we will only do this with your consent.

Required Documentation:

We will also ask you to obtain a valid UK DBS Check Certificate, a valid EASA Medical Certificate and any Overseas Criminal Record Check (CRC) Certificates that you require.

We will advise you when to start obtaining your UK DBS Check Certificate and EASA Medical Certificate.*

*Applicants that have been overseas for six continuous months or more in the last five years will be required to obtain an Overseas Criminal Record Check (CRC) Certificate from each of the relevant countries.

Obtaining these can be a very lengthy process so we would advise you to start this process at the earliest opportunity; in some cases, this process can take up to six months for some countries.

Please do not wait for us to advise you on when to obtain Overseas Criminal Record Check (CRC) Certificates.

You must have the following in place before we are able to offer you a Cabin Crew contract:

  • A valid UK DBS Check Certificate (or a valid Garda Vetting Check Certificate if applying for Dublin)

  • A valid EASA Medical Certificate

  • Any Overseas Criminal Record Check (CRC) Certificates that you require

  • A fully completed and verified 5 year referencing history

You may be asked to send copies of the above certificates in to us prior to us offering you Cabin Crew contract. This will allow us to verify your documentation and make sure all of your certificates are valid. We will provide you with further information at this stage if this is required.

You must be able to show each of the original certificates on day one of your training course.

Please Note: If you are unable to obtain any of the required documentation or references then we will be unable to consider you for the role of Cabin Crew. Unfortunately, this would mean that we have to withdraw you from our Cabin Crew Talent Pool.

Airside ID’s & Training:

You must be able to obtain a full and valid Airside ID to be able to operate as Cabin Crew; if you are unable to obtain a full and valid Airside ID then we will have no option but to withdraw our offer of employment to you.

To operate as Cabin Crew, you must be fully operational from day one of your training course so it is vital that all of your documentation is in place.

If you have any questions about the above information then please email our Recruitment Team at the earliest opportunity: airline.recruitment@tui.co.uk

Useful Websites:

Please click on the below links for further information:

Who Covers The Cost For Any Overseas Criminal Record Checks (CRC’s) That Are Required?

You will need to obtain any Overseas Criminal Record Checks (CRC’s) at your own cost; the cost of these will depend on how many you need and the country/countries you required them from, you will be required to find out any specific information yourself.

Who Covers The Cost For The EASA Medical Certificate?

You will need to obtain an EASA Medical Certificate at your own cost; the average cost is approximately £120.00.

Who Covers The Cost For The DBS Certificate?

You will need to obtain a DBS Check Certificate at your own cost; the average cost is approximately £25.00.